Highly motivated and detail-oriented professional with a Bachelor’s degree in Information technology, a robust background in supporting and managing CRMs and enterprise systems. Leveraging exceptional interpersonal and communication skills, I am dedicated to building and maintaining strong working relationships while effectively engaging stakeholders. My adept problem-solving abilities, meticulous attention to detail, and capacity to balance multiple tasks uniquely position me for success in System Administrator.
Currently pursuing AWS Cloud Practitioner certification to further enhance my technical expertise, I am fueled by a passion for technology and am committed to delivering excellent service. Eager to contribute to your company's value, I am excited about the opportunity to excel in this role and make meaningful contributions to the team and organization.
Remap Pty Ltd | January 2023 - Present
As Remap Company's Web Administrator, I managed and optimized the company website, ensuring accurate content updates and enhancing the user experience. I provided crucial technical support, implemented security measures, and collaborated with cross-functional teams to align website content with company goals. My role included monitoring performance, conducting training sessions, and contributing to the overall success of Remap by maintaining an efficient online platform and also meeting with clients and fulfilling their requirements with appropriate suggestions.
Coles group | June 2020 - 2023
As a Customer Service Agent at Coles, I excelled in providing exceptional service to customers. Responsibilities included addressing inquiries, resolving issues, and ensuring a positive shopping experience. I consistently demonstrated effective communication skills, patience, and a customer-centric approach, contributing to a positive and welcoming environment for both customers and colleagues.
Kent Institute | Graduated 2021
Focused on software development, algorithms, and data structures, with a strong emphasis on practical programming skills.
QIBA | Graduated July 2023
Focused more on career development and professional development.
Created a website for Transport office where clients can book various kinds or rental services within their areas.
Created a Click and Collect application for grocery store where customers can order from their device and collect at store.
Created a Front End Website for a food truck Business and adding their Menu on the website where customers can have a glance .